hôtel plein air Biarritz

Camping Bidart reviews

Satisfaction index

85%

1198 opinion on 6 portal(s)

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Average scores :

Customer Alliance :
85%
Facebook :
94%
Google :
86%
Petit Futé :
100%
Yelp :
80%
Zoover :
84%

Notices collected independently by Customer Alliance

Notice filed on 15 June 2019
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Marius
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Notice filed on 13 June 2019
Xxxxxxxxxxxxxxxxxxxxxx
Inconnu
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Notice filed on 10 June 2019
My partner Amy and I mostly enjoyed our stay at Pavilion Royal. However we were extremely disappointed with the pitch we were allocated due to the noise and disruption caused by the building works. We appreciate we were warned of the works in advance in April and at reception we were informed that the works would only occurred during the working week. However, the email we received stated the works were to happen on the beach and not three meters from our tent!We were most disappointed by the poor allocation of our tent pitch and were awoken by work crews at 7:30am arriving ahead of work starting at 8am Monday to Friday. Being in a large tent as detailed in our booking we also had a lot of equipment and it took a lot off effort to set up. Come Tuesday we noticed that all other campers (all in very easily moved Campervans) had vacated the area closest to the works. The noise affected us even more as we were in a tent not a campervan.When checking out at reception on Friday 07/06 we were advised that we should have complained earlier in the week and we would have been able to move. Having to complain should not have been necessary and it would have been extremely inconvenient for us to take down the tent and put up somewhere else. This was also made more difficult because of the bad weather.All other aspects of the site were very good and reflected well of my families previous visits over the last 25 years.Amy and I would like to seek some compensation from you from your poor consideration of pitch allocation, customer service and understanding. We paid for a holiday at a 5 star camping resort and do not feel our experience reflected this.
Neil
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Notice filed on 10 June 2019
Perhaps the cleaning times could be earlier as the sanitary blocks were sometimes closed when you needed them.
Inconnu
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Notice filed on 08 June 2019
Beach bar or some facilities for snacks and drinks near the beach
David M.
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Notice filed on 06 June 2019
Ontging to tell.......this is a stupid questionary.
Inconnu
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Notice filed on 06 June 2019
Rubbish bins onsite, toilets cleaned before busy period not during them
Stephen C.
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Notice filed on 31 January 2019
Maybe a bigger pool/pool area, but it is fine!
neill F.
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Notice filed on 30 October 2018
Cable tv. for english televison
Mr Barry T.
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Notice filed on 03 October 2018
Separate timetable in late afternoon for adults only in the swimming pool
Eva S.
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Notice filed on 02 October 2018
Location de surf / bodyboard/ paddle
Samuel
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Notice filed on 29 September 2018
Wifi was weak on our pitch (156) but Reception have said that it will be improved for 2019 - and free! It was good to see the new water points on the pitches - perhaps new electric points next year? Now that the lifeguards have their new building how about turning the old building into a 'Sunset Bar'. So many people gather there in the evenings to watch the sun go down - how lovely to be able to get a glass of wine or an ice-cold beer. It doesn't have to stay open for long - only until the sun goes down!The ===
Ailsa J.
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Notice filed on 29 September 2018
No more. Everything was good
Paul
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Notice filed on 27 September 2018
Had a wonderful stay, staff and location were superb... will come again, soon we hope!
Luke James O.
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Notice filed on 25 September 2018
Better Wifi connection
Inconnu
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Notice filed on 23 September 2018
A surfing shop and equipment hire
D S.
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Notice filed on 22 September 2018
It would have been better if we knew about being able to hire body boards etc, improve signs or promotion of what is available. Thank you.
Teresa M.
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Notice filed on 20 September 2018
Would have liked advice prior to arrival that no Barbeque was provided as previous year. When booking in January the website said one was provided. Was not a great problem just that I would have brought my own with me
Inconnu
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Notice filed on 18 September 2018
Generally we are very satisfied with the sites provisions. Perhaps families with younger children might need more varied play facilities. This was our 34 th year at this campsite and so we are obviously great fans of the place. We have so many wonderful memories and may they still continue. We look forward to many more years at Royal Pavilion.
Rod U.
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Notice filed on 17 September 2018
The shop was well stocked ...
Stewart S.
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Notice filed on 16 September 2018
Extra electricity points on front & second line.
Ian W.
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Notice filed on 15 September 2018
The only thing I can think of are hair dryers for the women in the shower area.
Inconnu
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Notice filed on 14 September 2018
24hr car access to the site (residents only), maybe limited to parking at the office, as parking off-site is difficult/not guaranteed. This did limit how far we could visit and enjoy the local culture.
Inconnu
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Notice filed on 12 September 2018
Showers and toilets in same block
Inconnu
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Notice filed on 12 September 2018
Smaller pitches for 1-2 man tents without car parking, and a lower price for these spaces.
David R.
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Notice filed on 10 September 2018
It meets all our needs. No change needed.
Aldwyn J.
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Notice filed on 09 September 2018
To be able to pay for an early or late check in would be good.
Inconnu
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Notice filed on 08 September 2018
No comments.......... are
Inconnu
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Notice filed on 07 September 2018
WiFi / W-LAN Connectivity was Summer 2018 very poor. Also Mobile Connectivity was very Poor.
Inconnu
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Notice filed on 07 September 2018
in your translation i dont know what you mean?
Inconnu
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Notice filed on 06 September 2018
Lovely site, great pitches and view and beach with private access was amazing.
Inconnu
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Notice filed on 05 September 2018
Football pitch would be nice.
Inconnu
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Notice filed on 04 September 2018
We do not think you could do any better, it is such a wonderful site the location is excellent i fell in love with it and most certainly be back
Maureen C.
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Notice filed on 04 September 2018
Don’t change anything. Perfect campsite in a perfect location. Can’t wait to go back!
Simon J.
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Notice filed on 04 September 2018
More Electric hook up points
Carl G.
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Notice filed on 03 September 2018
It is hard to imagine any additional services in this perfect place. I missed an access to internet and mobile phone coverage was low a bit, maybe. After all, it was good for my eyes and mental health, I guess.
Olech O.
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Notice filed on 03 September 2018
The wifi receipt could and must be far better Collecting the garbage at the pitch is something that belongs to a camping place of your standard. Years ago this was a service. Unfortunately is disappeared suddenly. In general we like it very much on your camping place and I hope I contributed with my remarks to your improvements Succes!
Jeroen W.
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Notice filed on 03 September 2018
Free Wifi would be nice but it was a very relaxed holiday without internet. Very good camping. Great location and friendly staff. The toilets and showers are nice and clean. Food in restaurant was good and not expensive. Also a nice shop where you can find the most important things.......thx to Sonya & David Next year for 4 weeks
Dirk W.
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Notice filed on 03 September 2018
Very nice location. We had a great time. Please put a map on your homepage with the sizes of the pitches.
idingr@shreddex.ru
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Notice filed on 03 September 2018
We missed nothing here.
Michael S.
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Notice filed on 03 September 2018
More showers and toilets
Inconnu
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Notice filed on 02 September 2018
Nothing needs adding as the campsite is great.
John W.
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Notice filed on 01 September 2018
All good! thanks asdfd
Inconnu
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Notice filed on 31 August 2018
People need more toilets at the camping
Cindy
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Notice filed on 30 August 2018
some more intertaining for kids,
fabrizio c.
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Notice filed on 30 August 2018
The service provided by Pavilion Royal is excellent. Perhaps a little bit more security - as there are a lot of people who are not from the campsite walking through.
Carol G.
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Notice filed on 30 August 2018
Drinks and snack bar on beach if possible
Inconnu
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Notice filed on 30 August 2018
Cash point (ATM) nearby
Peter S.
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Notice filed on 30 August 2018
Toilet seats would be good. And having to hike from the sea view pitches to the bins outside the camp site every day was a pain!
Tom
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Notice filed on 29 August 2018
We feel everything we needed was provided.
Rees
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Book your holidays at our campsite

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Location chalet Bidart Location chalet Bidart

05 59 23 00 54

Location camping 5 étoiles côte Basque Location camping côte Basque

Avenue du Prince de Galles
64210 BIDART FRANCE

Camping plage Bidart Camping plage Guéthary

info@pavillon-royal.com

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